This Privacy Policy was last updated on 10/10/07.
Thank you for visiting the Wild Plum Online website. Wild Plum Incorporated takes your privacy seriously and is committed to safeguarding your privacy online. Because we do gather certain types of information from visitors to our website, we have developed a privacy policy to help our visitors understand the terms and conditions surrounding the collection and use of information. By visiting our website you are accepting the practices described in this policy.
Information Collected
Normally, you may visit the Wild Plum Online website without revealing personal information about yourself. We may however track your Internet domain address, any search engine you may have used to locate the website, and we may track certain navigational information about where you go on our website. This information enables us to determine which areas of the website are most frequently visited and helps us tailor the website to the needs and interests of our online visitors. You will remain anonymous unless you specifically request otherwise.
When making a purchase through our website, we have all our customers set up a personal account, which helps to make all repeat shopping trips easier by retaining your billing, shipping and email information. We also offer the option to receive occasional information on new products, seasonal special and events. Also when you purchase a product online, we ask for your name, mailing address, phone number, email address and your credit card number to complete your order. This information will only be used for the express purpose of completing your order.
Your Password
The personal data record created through your registration with this website can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record you should not disclose or otherwise reveal your password to third parties.
Use of Personal Information
At Wild Plum Incorporated, we respect your privacy. That is why we never sell, trade, or rent our customers’ personal information to any third party organization. We will only release account information if it is necessary to comply with law, enforce or apply the terms of any of our user agreements or protect the rights, property or safety of Wild Plum Incorporated, our users, or others.
Should Wild Plum Incorporated sell or transfer certain aspects of its business assets, consumer information may be one of those assets included as part of the transaction. If all, or a majority of the assets of Wild Plum Incorporated are sold or transferred, consumer information may also be included as part of the transaction.
How we Communicate with You
Wild Plum Incorporated may send communications to you via email or postal mail based on the information you provide to us. We may also contact you via telephone should it be necessary in the completion of your order. You may always specifically request not to be contacted (see Opt-Out Procedures below).
Commitment to Children's Privacy
Wild Plum Incorporated strives to protect the privacy of children. Children under the age of 13 should obtain parental consent before accessing this website. We never intend to collect personal information from children under 13.
Opt-Out Procedures
You may always opt-out of receiving future communications from Wild Plum Incorporated by either (a) replying to an email message you receive and placing the word “remove” in the subject line, or (b) making a request through the website. If you request not to receive information from Wild Plum Incorporated, it may take several weeks to have your name removed from our files. Your request not to receive information will not preclude us from contacting you regarding a question we have about your purchase.
Use of Cookies
Wild Plum Incorporated may use a browser feature known as a “cookie.” Cookies are small pieces of data that your browser holds in memory or stores in a special file on your hard drive. These small pieces of data are used to help our server remember you while you browse our site from one link to the next and allow us to improve the quality of your experience when you visit our site. Cookies also allow you to place items in your shopping cart, continue browsing, and come back to check out at a later time. We do not use cookies to store any of your personal or financial information on your computer or on our servers. The “help” section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of the cookies completely.
Links to Third Party Sites
The Wild Plum Online website may contain links to other sites which are provided as a convenience to our customers. All use of outside links are at your sole risk. Wild Plum Incorporated is not responsible for the contents of any linked site or any link contained in a linked site, and disclaims all liability for any injury or injuries which you may experience by using 3rd party links. To help ensure your privacy, Wild Plum Incorporated recommends that you review the privacy policy of any site you visit.
Commitment to Security
Wild Plum Incorporated is very serious about the security for all personal and non-personal information associated with our visitors and customers. We use the encryption process Secure Sockets Layering (SSL) to secure transmission of your order. Only those Wild Plum Incorporated employees who need access to your information in order to perform their duties are allowed access. Any employee who violates our privacy and/or security policies may be subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https." Some browser versions and some firewalls don't permit communication through secure servers like the ones we use to process orders. If for any reason you cannot access the secure server, please feel free to place your order with us by phone at 888-854-0628. Our Customer Service representatives will be happy to assist you.
Unfortunately however, due to the nature of the Internet the privacy and security of every transmission over the Internet cannot be absolutely guaranteed. While we strive to protect your personal information, we cannot guarantee the privacy and security of the information you transmit to our website.
Making a credit card purchase online at WildPlumOnline.com is just as safe as making a credit card purchase over the telephone. However, if you would prefer to use the phone, just call 888-854-0628, and one of our product specialists will gladly take your order (10 am - 5 pm PST, Monday - Friday).
Correcting, Updating, and Removing Information
Wild Plum Incorporated supports the individual’s right to protect their privacy. Accordingly upon request, personal information you provide us will be made available for your review. You may update, modify, or remove your personal information any time by any of the following methods:
By Email: Click here to leave your message
By Phone: 888-854-0628
By U.S. Mail: Wild Plum Home & Garden 111 Mill Street, Grass Valley, CA 95945
Disclaimer
The Privacy & Security Policy adopted by Wild Plum Incorporated and all statements contained on our site about privacy & security and how we deal with data supplied by visitors to our site is not intended to be a contractual obligation of any kind and any such obligation is hereby disclaimed. These statements constitute the present policy of Wild Plum Incorporated as to which we will take reasonable measures to implement. The statements contained in our policy are intended to set forth our practices and intentions about how we conduct our business
Policy Changes
We reserve the right to change, modify, or amend this policy at any time. If amended, the effective date of the policy amendment will always be posted at the beginning of this policy. The new policy will replace any prior policies to the extent that there are any inconsistencies. Use of this website after modification, implies that you consent to the policy as amended.
Your Feedback
If you have questions concerning this privacy policy or the practices of these sites, you may contact us at:
888-854-0628